Last Update: [12.06.2025]
As Elysium Garden, all the services we offer to our guests reservation based and are services that do not require physical delivery during the stay.
All services such as accommodation, breakfast, transfer, spa, activities are offered on the dates specified at the time of reservation and at Elysium Garden facilities.
All reservations made online or by phone will be confirmed via email or SMS after the payment is completed. reservation confirmation It is delivered in the form of.
The reservation confirmation includes details of the service received and the dates of stay.
Your reservation cancellation and change requests are evaluated under the following conditions:
At least from the reservation date Up to 7 days ago In case of cancellation, the full fee will be refunded.
Reservation date Less than 7 days kala yapılan iptallerde, toplam ücretin %50’si iade edilir.
In case of no-show, no refund will be made.
In case of shortening the stay, the remaining days will be refunded. is not done.
Approved refund requests can be made through the same channel as the payment method. 7 business days is carried out within.
Bank processing times may vary depending on the institution.
Refund conditions for early booking, campaign prices and promotional sales are valid within the framework of the provisions specified in the campaign conditions.
There is no right to refund or change such reservations. limited or completely disabled it could be.
For your cancellation, change and refund requests, you can reach us through the following communication channels:
📞 Phone: 0 539 672 61 47
📧 Email: info@elysiumgardenhotel.com
📍 Address: Tekeli, Mehmet Akif Ersoy Street No:20, 33830 Bozyazi/Mersin
This page, customer satisfaction And legal transparency It was prepared for the purpose of. All our rights are reserved.
Elysium Garden Hotel We thank you for your understanding.
