{"id":10337,"date":"2024-12-06T12:20:55","date_gmt":"2024-12-06T12:20:55","guid":{"rendered":"https:\/\/elysiumgardenhotel.com\/?page_id=10085"},"modified":"2025-05-22T06:53:34","modified_gmt":"2025-05-22T06:53:34","slug":"kullanici-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/elysiumgardenhotel.com\/tr\/kullanici-satis-sozlesmesi\/","title":{"rendered":"Kullan\u0131c\u0131 Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"\t\t
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\n\n\t\t\t\tHome\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ar\u015fivler<\/h1>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1-) KONUSU :<\/b>
<\/span>\u0130\u015f bu s\u00f6zle\u015fmenin konusu, M\u00fc\u015fteriye sat\u0131\u015f\u0131n\u0131n yap\u0131ld\u0131\u011f\u0131 seyahat servislerinin ifa \u015fekli ile taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini kapsamaktad\u0131r.<\/span><\/p>

2-) F\u0130YAT VE \u00d6DEME \u015eEKL\u0130<\/b>
<\/span>Verilen hizmetlerin toplam fiyat\u0131na t\u00fcm vergiler dahildir.<\/span>
<\/span>Bu bedel hizmeti sa\u011flayan tedarik\u00e7inin (konaklama, u\u00e7u\u015f, transfer veya tur sa\u011flayan firman\u0131n) belirledi\u011fi \u00f6deme \u015fekline g\u00f6re<\/span>
<\/span>1.\u00a0\u00a0 \u00a0Rezervasyon an\u0131nda kredi kart\u0131 ile veya<\/span>
<\/span>2.\u00a0\u00a0 \u00a0EFT\/Havale ile belirtilen banka hesaplar\u0131na<\/span>
<\/span>3.\u00a0\u00a0 \u00a0\u0130lgili konaklama veya ula\u015ft\u0131rma hizmeti an\u0131nda \u00f6denebilir.<\/span>
<\/span>\u00f6demenin s\u00f6zle\u015fme ile hemen veya sonradan yerinde hizmetin ifas\u0131 s\u0131ras\u0131nda yap\u0131lacak tutarlar\u0131 al\u0131\u015fveri\u015f sepetinde \u015fimdi \u00f6denecek ve yerinde \u00f6denecek ifadeleri ile net bir \u015fekilde belirtilecektir.<\/span><\/p>

3-) HIZMET TANITIM B\u0130LG\u0130LER\u0130 :<\/b>
<\/span>Seyahat ve turizm hizmetinin detayl\u0131 tan\u0131t\u0131m\u0131, hizmet ile ilgili tan\u0131t\u0131m sayfas\u0131nda mevcuttur.<\/span><\/p>

4-) DEV\u0130R<\/b>
<\/span>Yap\u0131lan \u00a0konaklama hizmetlerinde devir hakk\u0131 hizmet sa\u011flay\u0131c\u0131n\u0131n belirledi\u011fi kurallara g\u00f6re sa\u011flan\u0131r ; bu durumda m\u00fc\u015fteri en az 7 g\u00fcn \u00f6nceden durumu bildirmelidir.<\/span><\/p>

5-) \u0130PTAL ve DE\u011e\u0130\u015e\u0130KL\u0130K<\/b>
<\/span>T\u00fcketici rezervasyonunu kendisinin veya 1. derecede akrabalar\u0131n\u0131n 10 g\u00fcnl\u00fck mutat i\u015ftigaline engel rahats\u0131zl\u0131klar\u0131n\u0131 ve \u00f6l\u00fcmleri tam te\u015fekk\u00fcll\u00fc devlet hastanesinden al\u0131nacak resmi rapor ile belgelemeleri halleri d\u0131\u015f\u0131nda kalan bir sebep ile gezinin ba\u015flamas\u0131ndan 60 g\u00fcn kalaya kadar yap\u0131lan iptallerde, ula\u015f\u0131m ve vize gibi ekstra hizmetler tutarlar\u0131 hari\u00e7 T\u00dcKET\u0130C\u0130\u2019ye o ana kadar \u00f6dedi\u011fi \u00fccretinin tamam\u0131 iade edilir.<\/span>
<\/span>T\u00dcKET\u0130C\u0130, gezinin ba\u015flamas\u0131ndan 59-31 g\u00fcn \u00f6nce s\u00f6zle\u015fmeyi iptal etmesi halinde gezi bedelinin %25\u2019ini, 30-15 g\u00fcn \u00f6nce s\u00f6zle\u015fmeyi iptal etmesi halinde gezi bedelinin %50\u2019sini, 14 g\u00fcn \u00f6ncesine kadar s\u00f6zle\u015fmeyi iptal etmesi halinde gezi bedelinin tamam\u0131n\u0131\u00a0Elysium Garden\u00a0\u2018ye \u00f6demeyi kabul ve taahh\u00fct eder.<\/span><\/p>

6-) OTEL\u0130N S\u00d6ZLE\u015eMEY\u0130 FESHETMES\u0130 :<\/b>
<\/span>Elysium Garden\u2019\u0131n\u00a0hakl\u0131 nedenler olmaks\u0131z\u0131n keyfi olarak s\u00f6zle\u015fmeyi feshetmesi halinde, t\u00fcketici u\u011frad\u0131\u011f\u0131 zarar oran\u0131nda tazminat hakk\u0131na sahip olur. Ayr\u0131ca,\u00a0Elysium Garden, t\u00fcketicinin o g\u00fcne kadar yapt\u0131\u011f\u0131 t\u00fcm \u00f6demeleri ve t\u00fcketiciyi bor\u00e7 alt\u0131na sokan t\u00fcm belgeleri 10 g\u00fcn i\u00e7inde t\u00fcketiciye iade eder.<\/span>
<\/span>S\u00f6zle\u015fmenin feshi,\u00a0Elysium Garden\u00a0\u00a0gerekli t\u00fcm \u00f6zeni g\u00f6stermi\u015f olmas\u0131na ra\u011fmen, m\u00fccbir sebeplerden kaynaklanmas\u0131 halinde t\u00fcketicinin tazmin hakk\u0131 do\u011fmaz.<\/span><\/p>

7- ) B\u0130LD\u0130R\u0130M S\u00dcRES\u0130 :<\/b>
<\/span>T\u00fcketici, s\u00f6zle\u015fmenin hi\u00e7 ya da gere\u011fi gibi ifa edilmemesi halini, hizmetin ifa edilmesi gerekti\u011fi ya da ifa edildi\u011fi tarihten itibaren 7 g\u00fcn i\u00e7erisinde ilgili hizmet sa\u011flay\u0131c\u0131s\u0131na ve\u00a0Elysium Garden\u2019a\u00a0bildirmek zorundad\u0131r.<\/span><\/p>

8\u2013) SORUMLULUK :<\/b>
<\/span>Elysium Garden, s\u00f6zle\u015fmeden do\u011fan y\u00fck\u00fcml\u00fcl\u00fcklerin hi\u00e7 yada gere\u011fi gibi ifa edilmemesinden dolay\u0131 sorumludur. Ancak s\u00f6zle\u015fmenin hi\u00e7 ya da gere\u011fi gibi ifa edilmemesi t\u00fcketicinin veya 3.ki\u015filerin kusuruna veya m\u00fccbir bir sebebe dayan\u0131yorsa, otel sorumlu tutulamaz.<\/span><\/p>

9-) M\u00dcCB\u0130R SEBEPLER :<\/b>
<\/span>Elysium Garden, her t\u00fcrl\u00fc olumsuz hava ko\u015fullar\u0131, yol engeli, grev, ter\u00f6r, sis, f\u0131rt\u0131na, sava\u015f, sava\u015f ihtimali, tabi afetler, devletler aras\u0131 ili\u015fkilerde ya\u015fanan de\u011fi\u015fiklik ve olumsuz geli\u015fmeler, halk hareketleri, \u00f6ng\u00f6r\u00fclemez teknik hususlar, iflas, m\u00fccbir sebepler gibi iradesi d\u0131\u015f\u0131nda olu\u015fan sebeplerden dolay\u0131 konaklamay\u0131 iptal veya tehir edebilir. Bu durumda Elysium Garden hi\u00e7bir \u015fekilde sorumlu de\u011fildir ve t\u00fcketici hi\u00e7bir hak ve alacak talebinde bulunamaz.<\/span><\/p>

10-) BAGAJ :<\/b>
<\/span>11.1 Kokan , akan, yan\u0131c\u0131 veya patlay\u0131c\u0131 vas\u0131flar\u0131 olan veya \u00e7evresine rahats\u0131zl\u0131k veren e\u015fyalar ile kesici delici, ve ate\u015fli silahlar otelin ayr\u0131ca ve a\u00e7\u0131k\u00e7a yaz\u0131l\u0131 izin olmadan ta\u015f\u0131t ara\u00e7lar\u0131na ve konaklanacak tesislere al\u0131nmazlar.<\/span>
<\/span>11.2 Elysium Garden personelinin a\u011f\u0131r kusurundan kaynaklanan bagaj kayb\u0131 veya hasar\u0131 durumunda kaybolan veya hasar g\u00f6ren bagaj\u0131n i\u00e7inde bulunan e\u015fyalar\u0131n maddi ve manevi de\u011fer ile sair vas\u0131f ve \u00f6zellikleri g\u00f6zetilmeksizin gezinin toplam bedeli i\u00e7inde ula\u015f\u0131ma isabet eden k\u0131sm\u0131n\u0131n %50; si kaybolan e\u015fya sahibine \u00f6denir. Elysium Garden t\u00fcketici taraf\u0131ndan kendisine yaz\u0131l\u0131 olarak k\u0131ymetleri ile birlikte deklare edilerek teslim edilmi\u015f e\u015fyan\u0131n her t\u00fcrl\u00fc kayb\u0131ndan, hasar\u0131ndan ve \u00e7al\u0131nmas\u0131ndan en \u00e7ok gezinin bedeli kadar sorumludur.<\/span><\/p>

11 \u2013 G\u0130R\u0130\u015e \u2013 \u00c7IKI\u015e SAATLER\u0130: (CHECK-\u0130N \/ CHECK OUT)<\/b><\/p>

Tesisin giri\u015f saati konaklaman\u0131n birinci g\u00fcn\u00fc saat14:00\u2019te ba\u015flar, konaklaman\u0131n son g\u00fcn\u00fc saat 11:00\u2019de sona erer. M\u00fc\u015fteri; konaklanan odan\u0131n giri\u015f ve \u00e7\u0131k\u0131\u015flar\u0131na ili\u015fkin olarak bu saatlere riayet etmekten sorumludur.<\/span><\/p>

12 \u2013 EVC\u0130L HAYVAN KABUL\u00dc KURAL ve KO\u015eULLARI:<\/b><\/p>

\u2013 Tesis evcil hayvan dostu olmakla birlikte, otelden onay al\u0131nmadan evcil hayvan ile direkt otele gelinemez. Otel y\u00f6netimi, gerekli durumlarda konaklama yapacak evcil hayvan\u0131n pasaport bilgilerini giri\u015ften \u00f6nce, rezervasyon a\u015famas\u0131nda isteme hakk\u0131na sahiptir.<\/span><\/p>

\u2013 Otelin onay\u0131 al\u0131nmad\u0131\u011f\u0131 takdirde hi\u00e7bir \u015fekilde \u201cbagaj i\u00e7erisinde\u201d evcil hayvan tesise kabul edilmez. Evcil hayvan\u0131n cinsine\/ya\u015f\u0131na uygun \u015fekilde \u00e7antas\u0131\/portatif ta\u015f\u0131ma aparat\u0131 vb. ara\u00e7 gere\u00e7lerle birlikte (yukar\u0131da da belirtildi\u011fi gibi tesis ile ileti\u015fime ge\u00e7ilerek onay al\u0131nd\u0131ktan sonra) tesise kabul edilir.<\/span><\/p>

-Evcil hayvan i\u00e7in konaklama \u00fccreti g\u00fcnl\u00fck 25\u20ac\u2019dur, \u00f6deme otele giri\u015f esnas\u0131nda konaklama s\u00fcresini kapsayacak \u015fekilde al\u0131nmaktad\u0131r.<\/span><\/p>

-Giri\u015fte g\u00fcncel a\u015f\u0131 karnesi ibraz edilmek zorundad\u0131r, pasaportu (a\u015f\u0131 karnesi) olmayan hayvanlar kabul edilemez.<\/span><\/p>

-Otel i\u00e7inde yaln\u0131zca y\u00fcr\u00fcy\u00fc\u015f yollar\u0131nda tasmal\u0131 bir \u015fekilde dola\u015ft\u0131r\u0131labilir, gezdirme esnas\u0131nda hijyen kurallar\u0131na uyulmal\u0131d\u0131r.<\/span><\/p>

-Evcil hayvan\u0131n\u0131z sebebiyle do\u011fabilecek her t\u00fcrl\u00fc ki\u015fisel yaralanmalardan ve otel ekipman hasar\u0131ndan sorumlu bulundu\u011funuzu kabul etmektesiniz. Otel y\u00f6netimimiz bu sebeple olu\u015fabilecek bor\u00e7 ve hasar\u0131 kabul etmemektedir ve i\u015fletmemiz buna benzer durumlardan sorumlu tutulamaz. Otelimiz hasar durumunda hesab\u0131n\u0131za hasar tutar\u0131n\u0131 i\u015fleme hakk\u0131n\u0131 sakl\u0131 tutar.<\/span><\/p>

-Evcil hayvan ile konaklama esnas\u0131nda di\u011fer misafirlerden g\u00fcr\u00fclt\u00fc \u015fik\u00e2yeti al\u0131nmas\u0131 ve g\u00fcr\u00fclt\u00fcn\u00fcn giderilememesi, izin verilen alanlar d\u0131\u015f\u0131na hayvan ile giri\u015f yap\u0131lmas\u0131, i\u015f birlik\u00e7i tutum sergilenmemesi durumunda otel y\u00f6netimi konaklamay\u0131 sonland\u0131rma hakk\u0131n\u0131 sakl\u0131 tutar. Bu a\u015famada, geri kalan konaklama bedeli sat\u0131n alma yap\u0131lan kanal \u00fczerinden iade edilir.<\/span><\/p>

13-) ENGELL\u0130 B\u0130REYLERE UYGUNLUK :<\/b>
<\/span>Otelimiz mevcut yap\u0131sal \u00f6zellikleri nedeniyle engelli bireylerin konfor ve ihtiya\u00e7lar\u0131na uygun de\u011fildir. Bu durum, misafirlerimizin konforu ve g\u00fcvenli\u011fi a\u00e7\u0131s\u0131ndan \u00f6nem arz etti\u011finden ilerleyen d\u00f6nemde, daha iyi hizmet sunabilmek ad\u0131na gerekli iyile\u015ftirmeleri yapmay\u0131 planlamaktay\u0131z.<\/span><\/p>

14-) D\u0130\u011eER H\u00dcK\u00dcMLER :<\/b>
<\/span>12.1 T\u00fcketicinin, hizmetin kusurlu oldu\u011fundan bahisle oteli terk etmesi halinde, oteli terk etti\u011fini Elysium Garden yetkilisine sebepleri ile birlikte yaz\u0131l\u0131 olarak bildirmek zorundad\u0131r. Aksi halde t\u00fcketici oteli terk etmi\u015f say\u0131lm\u0131\u015f ve hizmeti al\u0131p kullanm\u0131\u015f addolunur.<\/span>
<\/span>12.2 T\u00fcketicinin \u015fikayet\u00e7i oldu\u011fu hususlar\u0131 hizmetin ifas\u0131 s\u0131ras\u0131nda yaz\u0131l\u0131 olarak yetkiliye bildirmesi iyi niyetli t\u00fcketicinin \u00f6zen borcudur. T\u00fcketici\u2019 nin \u015fikayet\u00e7i oldu\u011fu halde hizmeti sonuna kadar kullanmas\u0131 \u015fikayet\u00e7i oldu\u011fu hususlar ile ilgili ikame hizmet ve bedel iadesi gibi tazminat haklar\u0131n\u0131 ortadan kald\u0131r\u0131r.<\/span>
<\/span>12.3 S\u00f6zle\u015fmede imzas\u0131 bulunmayan ancak s\u00f6zle\u015fmeye konu geziye kat\u0131lan t\u00fcketici (ler) de kendi adlar\u0131na kay\u0131t yapt\u0131rmakla g\u00f6revlendirdikleri t\u00fcketici(ler) bu s\u00f6zle\u015fmeyi okuyup kabul ve taahh\u00fct etmi\u015f say\u0131l\u0131rlar. Buna ra\u011fmen, s\u00f6zle\u015fmede bizzat imzalar\u0131n\u0131n olmad\u0131\u011f\u0131 gerek\u00e7esiyle t\u00fcketici (ler) in otelin aleyhine dava ve takipler ve otelin t\u00fcketiciye bu s\u00f6zle\u015fmede yaz\u0131l\u0131 hususlar d\u0131\u015f\u0131nda bir bedel ya da tazminat \u00f6demek zorunda kalmas\u0131 halinde otelin s\u00f6zle\u015fmede imzas\u0131 bulunan t\u00fcketici(ler) ye \u00f6demi\u015f oldu\u011fu fazla miktar i\u00e7in r\u00fccu hakk\u0131 mahfuzdur. T\u00fcketiciler imzalam\u0131\u015f olmasalar dahi taraflar aras\u0131nda ge\u00e7erli olacak bu s\u00f6zle\u015fme \u015fartlar\u0131n\u0131 katalog ve ilanlar nedeni ile \u00f6\u011frenmi\u015f, otelde bu s\u00f6zle\u015fme \u015fartlar\u0131nda kat\u0131lmay\u0131 taahh\u00fct etmi\u015flerdir.<\/span>
<\/span>15-) Y\u00dcR\u00dcRL\u00dcK:<\/b>
<\/span>M\u00fc\u015fteri bu s\u00f6zle\u015fmede bahsi ge\u00e7en hizmetin nitelikleri, sat\u0131\u015f fiyat\u0131 ve \u00f6deme \u015fekli, fiyatlar\u0131n ge\u00e7erlilik tarihi ile ifaya ili\u015fkin t\u00fcm \u00f6n bilgileri okuyup bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli teyidi verdi\u011fini beyan eder.<\/span>
<\/span>\u0130\u015f bu s\u00f6zle\u015fme M\u00fc\u015fterinin onaylamas\u0131 ile y\u00fcr\u00fcrl\u00fc\u011fe girecek olup taraflarca y\u00fcr\u00fcrl\u00fck tarihinin onaylama tarihi olaca\u011f\u0131 kabul edilmektedir. M\u00fc\u015fteri bu s\u00f6zle\u015fmeyi okumadan ve onaylamadan web sistemi i\u00e7erisinde kademe atlayamayacak olup bu s\u00f6zle\u015fmeyi okumak mecburiyetindedir. Bu s\u00f6zle\u015fme hizmetin M\u00fc\u015fteri taraf\u0131ndan al\u0131nmas\u0131 ve t\u00fcketilmesi yada herhangi bir \u015fekilde iptale konu olmas\u0131 halinde son bulur.<\/span><\/p>

16-) YETK\u0130L\u0130 MAHKEME :<\/b><\/p>

Bu s\u00f6zle\u015fmeden do\u011fan uyu\u015fmazl\u0131klar\u0131n \u00e7\u00f6z\u00fcm\u00fcnde Antalya Mahkemeleri ve \u0130cra Daireleri yetkilidir.<\/span>
<\/span>Yukarda belirtilen ve on d\u00f6rt maddeden olu\u015fan otel konaklama t\u00fcm maddeleri, taraflar aras\u0131nda m\u00fczakere edilerek kendi \u00f6zg\u00fcr iradeleri ile d\u00fczenlenmi\u015ftir.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Home Ar\u015fivler 1-) KONUSU :\u0130\u015f bu s\u00f6zle\u015fmenin konusu, M\u00fc\u015fteriye sat\u0131\u015f\u0131n\u0131n yap\u0131ld\u0131\u011f\u0131 seyahat servislerinin ifa \u015fekli ile taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini kapsamaktad\u0131r. 2-) F\u0130YAT VE \u00d6DEME \u015eEKL\u0130Verilen [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10337","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"elysiumgardenhotel.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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